Willen House - Student Housing
In Association with City University London
Willen House - Student Housing
If I want to cancel a room after booking it will I get my money back?

If you no longer require the room, provided you let us know in writing (by e-mail) 14 days or more before the rental period is due to start, you will get a full refund. If you let us know within 14 days you will be refunded your instalment but we may retain your deposit. If you decide to cancel your room booking after the start of the contract you will be liable for the rent until an alternative resident is found.

This is explained in clause 33.3 of our Licence Agreement.