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Willen House FAQs
What appliances are in the kitchenette?
What size are the beds at Willen House?
Laundry - what is the system?
When are deposit refunds processed?
I´ve got internet problems - who do I call?
How do I get to Willen House from the airport?
How can the City Student Centre help me?
Where are the common room and laundry situated?
How far is Willen House from Cass Business School?
Can guests stay in my room?
Can I visit Willen House before deciding to book?
I cannot remember my password! What should I do?
What is the rental period and can I move in early?
What about insurance?
When do I pay for my room?
Who do I contact?
What is the Postal Address of Willen House?
What happens if I want to vacate the room before the end of the rental period?
What about phones and TV?
If I want to cancel a room after booking it will I get my money back?
What are the broadband options?
How does the booking process work? Please read!
Where can I chill out at Willen House?
When can I move in?
Is there a deadline for booking my room and how do I pay?
My credit card payment hasn’t worked, what can I do?
Which are the Disabled Access Rooms?
Having issues viewing the 360 degree tours?
What is the Licence Agreement for 2017/18?
What type of rooms and rates are available at Willen House?
How do I select and pay for my room?
What are my responsibilities whilst living at Willen House?
Will I have to pay for extras?
Is there accommodation available for married couples or families?
How are places for Willen House allocated?
What are the Halls Disciplinary Procedures?
Can I stay in Willen House outside term time?
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